secret shopper We are always looking to become better as a company, and your input is vital to our success.Please use the form below to illustrate how you felt your visit at our location went. Name:*Email:* Date:* What type of service did you receive?* Detail Full Service Wash (We vacuumed & cleaned the inside too) Exterior Wash Only Oil / Lube Service Automobile Repair / Tune-up Please choose one of the following:* This is my 1st visit to Bell Auto Spa I am a loyal customer at this location (if yes, please tell us how often you visit) Once a week Once a month Twice a month Other What are the main reasons you chose Bell Auto Spa?* Friendly Customer Service Speed of Service Quality of Service Low Prices Coupon / Special Close to home / convenient Other Were you satisfied with our service?* We met your expectations We exceeded your expectations No, please tell us what was the issue so we can address it right away. Was the sales person friendly?* Yes No Was the sales person knowledgeable?* Yes No Was it easy to choose your service?* Yes. Menu & signage were easy to understand & I got what i wanted. No. I had no idea. Was the staff and cashier friendly & helpful?* Yes No What was the quality of your car after it was washed? Was it clean, dry and shiny?* It looks okay. Yes, it looks great! No Did you get any work done in the Oil / Lube Shop:* Yes No If you said yes to the question above, how was your experience?* Okay It was great! The service technician explained everything in detail. I am very happy with my service. No If you said yes to the question above, how was your experience?* Okay It was great! The service technician explained everything in detail. I am very happy with my service. No How likely are you to return to Bell Auto Spa:* Yes No On a scale from 1-10, how likely are you to recommend us to your family & friends?*Please enter a number from 1 to 10.As we are a local family owned & operated business--does this influence your decision making when choosing a car wash?* Yes No Do you have any comments or suggestions you would like to make?